Cosmetic Surgery

Testimonial from Mr. M. K., Switzerland

Ever since I was 16, I had been very unhappy with the asymmetry of my face—more specifically, with the unevenness of my cheeks and upper cheekbones—and searched online for a specialist.

Professor Sailer in Zurich seemed to me to be the most experienced in this area, judging by the many photos on his website. When I sent my first written inquiry, I immediately got the impression that they were attentive and responsive to my aesthetic preferences.

Based on the photos of my face that I sent to the clinic, I received a free telephone consultation from Dr. Sailer a few days later. After the very informative conversation—and feeling confident that I was in the right place—I scheduled an appointment for an examination.

They took X-rays, and then I met Professor Sailer. He was very nice, and I was surprised by how much time he took to talk to me about my problem. At the clinic, they also showed me many impressive photos of patients who had undergone surgery, and they even offered to let me contact some of them.

At first, I was prescribed an Antipress splint because I was clenching my teeth and my jaw was constantly clicking, which caused my chewing muscles to strengthen and grow. I also received botulinum toxin injections to relax the chewing muscles. This produced a good aesthetic result, but unfortunately, it was still not entirely satisfactory. I was determined to go ahead with the procedure to even out my cheekbones using a bone graft. My mother and brother accompanied me to the final pre-operative consultation and encouraged me in my decision.

Almost two years have passed since then, and I am writing this letter to express my deep gratitude to Professor Sailer.

I’m so glad I had this procedure done.

I consulted with 9 different surgeons before deciding on Professor Sailer and his team at the Sailer Clinic, and I couldn’t be happier! I’m more than thrilled with my results. I had some pretty demanding requests, and Prof. Sailer and his team met every single one of them! My results are incredible.

I really couldn’t be any happier.

From the initial consultation and facial planning to the surgical procedure and recovery, everything was top-notch. I felt (and still feel) like I’m part of their family. He worked on several areas of my face, and each enhancement resulted in a supermodel-level outcome. I can wholeheartedly recommend Prof. Sailer and his clinic to anyone considering an unparalleled aesthetic result.

My struggle with my congenital mandibular retrognathia began in early childhood. As a young adult, I decided to consult several doctors to learn about possible treatment options. At that time, the doctors (oral and maxillofacial surgeons as well as ENT specialists) advised me to undergo a complex surgery with various side effects, which would take place in two separate procedures and involve breaking and reattaching my lower jaw twice. At that time, I was still a medical student. The mere thought of such a complex surgery led me to push the idea of a possible solution to my condition to the back of my mind.

Many years later, I decided once again to seek out an expert in this field and to stop tolerating this suffering—to finally address it head-on. As a licensed physician with a Ph.D., I searched for an expert using different criteria and eventually found Prof. Sailer. After reviewing his résumé, publications, and medical career, I immediately realized—as a doctor myself—that I had found not just an expert, but a leading authority in this field.

During my first consultation, my impression of Prof. Sailer was more than just confirmed. I met a man whose humanity and understanding of his patients surpassed even his professional expertise. As a fellow physician, this impression was something new and very refreshing for me.

After a long conversation, I went home and thought everything over. In the end, I thought about it a little too thoroughly, so that my initial doubts began to surface. Without hesitation, I contacted the clinic again, and I was promptly scheduled for a second consultation with Prof. Sailer, Dr. Sailer, and Ms. Tejic. The team took a great deal of time to answer all my questions. My doubts were gone, and the surgery date was set.

It’s been just under three months since the surgery, and I finally see in the mirror the woman who had been hiding deep inside me since birth but couldn’t come to the surface because of a congenital anatomical abnormality. I now go through life with greater self-confidence. I would therefore like to express my heartfelt and sincere gratitude to Prof. Sailer and the entire team at the clinic. Thank you for the excellent care, for always being there to listen, for your understanding, and for the outstanding work. Thank you for everything.

I would recommend to anyone who still has doubts that they simply go in for a consultation and see for themselves what Prof. Sailer and his team have to offer. I don’t regret taking this step and would do it all over again. They helped me transform from a once-insecure girl who had suffered for most of her life into an expressive and self-confident woman.

Ms. S. P. from Germany

After a failed surgery, I had turned to many doctors in Germany in a futile search for help.

No one would believe me; they doubted my complaints and just turned a blind eye.

After extensive research online, I came across Prof. Sailer from Zurich. After speaking by phone with his compassionate wife, Dr. Sailer, and Ms. Oppenberger—both of whom were very helpful—I was able to schedule an appointment.

I have never met a doctor as empathetic and level-headed as Prof. Sailer. He took a lot of time for me and listened to what I had to say. He’s giving a lot of thought to how he can help me with my difficult case. Prof. Sailer is trying to get to the root of the problem. Here, you’re not just brushed off.

From the very first moment, I felt well taken care of at Prof. Sailer’s clinic, and I have complete trust in him. My mom was also cared for with great kindness. Even after we got back home, they called me to check in and see how I was doing. No doctor has ever done that for me before.

The entire clinic staff with whom we interacted was more than helpful and went out of their way to assist us. We would like to express our heartfelt thanks for that.

Warm regards,
S. P.

I had my surgery with Professor Sailer in October 2017. I had first heard about the clinic several years ago, but the procedure wasn’t feasible for me at that time.

Since I had already undergone surgery on my lower jaw in Germany—which, however, did not resolve my actual problem—it was clear to me that I would only want to have a second procedure performed by a specialist.

After changing careers, my dream once again came within reach, and I scheduled a consultation. At the appointment, I met Dr. Sailer and Professor Sailer, and already on the flight home, it was clear to me that I would have the procedure done there. After a second appointment, during which everything was discussed and planned in detail, I was fortunate enough to get a surgery date a few weeks later.

It was a major procedure, and you might not believe it, but I didn’t feel any pain at all. It’s been three months now; everything has healed well and the swelling has gone down, and after years of being unhappy with my appearance, I’m happy with my new look every single day.

Having the procedure done was one of the best decisions of my life, and I can wholeheartedly recommend the professor, his clinic, and the entire team. You’re in the best hands there, both personally and professionally.

My story begins with the fact that I’ve felt unattractive for years, ever since I was a teenager. Because of my nose—which was much too big—and my undefined facial features, even back then I wished I could get rid of my flaws through surgery. I was told my nose was too big and my face too round. Those words hurt me and left a lasting mark. The emotional distress was so great that I felt very uncomfortable whenever anyone looked at me from the side. In photos, I felt the urge to pose in different ways so that I could at least hide my flaws through the use of light, shadow, and makeup. Ever since I was a child, I’ve placed a great deal of importance on aesthetics, and watching my childlike little nose transform into a prominent one—while my face failed to gain definition—was a deeply disappointing process to witness. In addition, after wearing braces, I was plagued by very severe jaw and headaches. I suffered from unexplained migraines for years, and my jaw would regularly crack due to unexplained tension, despite seeing many doctors.

In 2013, as a young girl, I had a revelation. I was sitting with my mother in front of the TV when I happened to come across a documentary that took an in-depth look at the formula for facial beauty. That was my first encounter with Professor Sailer, which would change my life forever from that moment on. Professor Sailer spoke expertly and very impressively about what makes a face aesthetically pleasing. I also developed a deep sense of trust, and I knew that my dream was now to have my surgery performed by none other than Professor Sailer. For years, I waited with great excitement for this day and saved up for it. My beloved mother stepped in to help me and took out a loan to make my big dream come true.

In 2017, the day had finally come. After a fantastic consultation with Dr. Sailer and her wonderful team, I went over the treatment plan with Professor Dr. Sailer. I was thrilled and impressed by the innovative technology and the surgical technique performed through the mouth, which leaves no visible scars. I decided to undergo cheekbone contouring, chin augmentation, and rhinoplasty.

Without my even having to mention it, Professor Sailer immediately noticed that I must be suffering from severe pain in my temporomandibular joint. He was the first doctor to notice that my jaw muscles were completely tense due to years of teeth grinding and clenching, and that this was why my face appeared so wide. I was given a mouthguard and injections in my jaw. My pain and tension have disappeared.

It’s so wonderful to be healthy and pain-free. On August 16, 2017, I had surgery. My mother was very worried and cried, but I assured her that I was in very, very good hands. The team took great care of us the entire time and put all our fears to rest. Dr. Falke administered the anesthesia, and it was very comfortable. I can still remember very clearly how Prof. Sailer held my hand until I fell asleep. I’ll never forget that gesture. I felt safe and just wanted the procedure to begin.

After the surgery, Jelena came to see me. Talking to her did me so much good. I didn’t have any pain after the surgery, and I didn’t even have any bruises. Just severe swelling, which, however, subsided significantly within a week thanks to very effective medication.

The more time passed, the more my face gained in contour and definition. Whenever I had questions, Professor Dr. Sailer was always available, as was the team. It’s wonderful to be in such responsible and caring hands. I’m so happy with the transformation and the unique approach to my face by Professor Sailer and Dr. Sailer. The result looks wonderfully natural without appearing “done,” which was very important to me. I feel like a new person and more attractive than ever before. I get compliments, and there’s nothing sweeter than feeling comfortable in my own skin.

I am forever grateful to Dr. and Prof. Sailer for their efforts, as well as to the most wonderful team there is: Jelena, Ms. Nasso, Ms. Cakolli, Ms. Oppenberger, and Ms. Horlacher. They have changed my life. I never had any doubts that I had done something wrong, because I was in the hands of the best doctors. I am grateful to have met such deeply inspiring people. They are all like a second family to me. I felt understood right from the start, because Dr. Sailer and Professor Sailer are very empathetic and compassionate and have a fantastic sense of aesthetics, the likes of which I’ve never seen in anyone else. Likewise, Dr. Sailer and Professor Sailer are always so helpful. Thank you very much. I hope you stay healthy and happy forever, so that you can transform all those who are unhappy into the happiest people.

With love and respect,
Ms. Cakar

Mr. O. K. from Israel

My story began when I was 13 years old and the malformation of my facial bone structure set in. My chin and jaw became longer and narrower, lacking volume and masculine features. I thought that gaining weight would be the solution. As I grew up, I realized that the core problem was my bone structure and that it had nothing to do with body fat.

Hoping to find answers and solutions, I began researching and studying the subject. A whole new world opened up to me when it came to jaw and chin correction as well as cosmetic facial surgery, but at the same time, it became clear that the field of facial bone structure is far more obscure than the fields of breast augmentation surgery or rhinoplasty, for which information is much easier to find. “Which surgeon can handle my needs and wishes?”

In Europe, I found a clinic and a doctor who, in addition to other cosmetic surgeries, specializes in facial implants. I decided to have the surgery there. The doctor used silicone implants that look terrible on my face. The result was an asymmetrical appearance, because the silicone implants shifted, and their size, shape, and placement didn’t match my expectations—so my chin became even longer with the implant, and the overall look was completely unbalanced. I was very disappointed. It occurred to me that my case might be too complicated.

My gut told me that the result needed to be corrected, that my implants had to be removed, because deep down I knew that my wish could come true. My mind told me I should give up. My heart insisted that I keep looking for a surgeon. One day, I came across Prof. Sailer’s website in a forum. I had my doubts: “Oh, yet another website where I’ll find information about minor changes to facial structure.” I clicked on the gallery and was surprised and thrilled by the results. “WOW, that’s exactly what I want and need—a surgeon who is an expert in facial structure and the jaw area, someone with extensive experience who doesn’t shy away from complex procedures.”

I couldn’t wait to speak with Dr. Erica on the phone and share my wishes and my story with her. I sent her a few photos and some before-and-after pictures to show her what I was hoping for. She put me at ease and presented my case to Prof. Sailer. Shortly after, I received a call back from Dr. Erica Sailer—“We can do this!” Dr. Erica Sailer was extremely kind, accommodating, and very confident from the very beginning. It was a wonderful moment.

The next step was to schedule a consultation with Prof. Sailer. Angela helped me set up the appointment, thanks to her professional approach. She was very kind right from our first conversation. I’m on my way to Zurich and can’t wait to meet Prof. Sailer, Dr. Erica Sailer, and the whole team. The clinic is well-organized, and the team is very professional and friendly. First, I met Dr. Erica Sailer, who welcomed me with open arms. She was very knowledgeable and advised me on the best procedures to achieve my desired results. She has a wealth of experience and a keen eye for aesthetics. Then I met Prof. Sailer. WOW—what can I say? Right from the start, I felt very comfortable in his presence—there was no aloofness or artificiality; I felt as though I’d known him for years. He looked at me, glanced at the reference photo, and began explaining how my wish could become a reality. He immediately noticed every single detail. At that moment, I realized that he was on the same wavelength as me and that he is an expert who doesn’t shy away from complex challenges—such as facial bone structure. Prof. Sailer is right at home in this field. He has a patience I’ve never seen in anyone else. He addressed every detail and wanted to fulfill my wish in the best possible way. Jelena joined the consultation, bringing her keen eye for aesthetics and her experience. I could tell I was at the right clinic. I scheduled a second consultation to discuss a few more points. My gut told me this was the right place for my surgery. I’d never felt that way before. Dr. Erica Sailer told me sincerely, “This is an investment for your entire life that’s far more worthwhile than buying a new car.” I completely agree.

I scheduled my surgery appointment with the wonderful Angela. A few days before the surgery, I met with Prof. Sailer and Jelena. The preoperative consultation explained every detail clearly and was conducted with great patience. The day of the surgery—the moment of truth—was approaching. I was very excited, but not nervous, since I’m not afraid of surgical procedures. I also had a good feeling because I knew my face was in the hands of the best facial surgeon and the best team. The anesthesia was very pleasant and even fun. When I woke up, I felt no pain, just a stiff and numb sensation in the lower part of my face. The severe swelling began the next day and lasted for several days. I had to stay in Zurich for more than 10 days to see if my body would accept the jaw implants. Prof. Sailer and Jelena took excellent care of me every day, and there were some funny moments mixed in with the exciting ones. Dr. Erica Sailer encouraged me every time we met, and the entire team was very friendly, courteous, and helpful. My mother was by my side during the first few days to support me.

Now, a month and a half after the surgery, I can say without a doubt and with complete certainty that Prof. Sailer is the best facial surgeon in the world. No one could have fulfilled my wish better than he did. After so many years of suffering, I can feel and see the harmony I’ve always wanted. Aside from the excellent result, this means that I now have the opportunity to devote myself to many new things. Finally, I can take photos and videos without having to hide behind the camera—in fact, I want to be in front of the camera. Prof. Sailer has been blessed by God with the ability, talent, empathy, and humble personality to reach out to people and replace disharmony with harmony, helping them become the best version of themselves.

I love Prof. Sailer, Dr. Erica Sailer, Dr. Kapor, Jelena, Angela, and the entire team; I am very grateful to them and miss them very much.

Thanks for everything!
Mr. O.

Ms. A. Urwin from London writes:

I live in London and was unhappy with the chin implant that a doctor had previously inserted for me. After consulting with numerous surgeons about having the implant removed and being disappointed by the amount of poor advice I received, I decided to go to Professor Sailer in Switzerland.

I was extremely impressed by his expertise and the advice he provided. He explained the medical procedures, various aesthetic considerations, the risks (without sugarcoating them), and possible outcomes in great detail. He drew diagrams. Photos, X-rays, and 3D scans using his clinic’s in-house equipment. He discussed my expectations and the surgical options with me and his team. It was completely different from my experiences with other doctors.

I also really appreciate the many before-and-after photos. It was great to see that there were chins that looked similar to mine, so I had an idea of what it would look like after the surgery.

He removed the chin implant and performed a chin correction using my own chin bone, a procedure known as a chin edge advancement.

I felt like I was in the right place. The surgery went very well. Prof. Sailer has such a magical touch—I could feel it right after the surgery. My chin looked fantastic. Whenever I had any questions after the surgery, the clinic staff was always there right away and very patient. My recovery went as expected—exactly as I’d hoped! I’m thrilled with the results.

Now I’m considering whether I should undergo another cosmetic oral surgery with him. I wouldn’t even consider any other surgeon. Once you’ve found the best one, you stick with him!

Prof. Sailer is a true professional and a pioneer in his field. He gives 100% of himself—and more. If I’m considering surgery, I’ll only choose Prof. Sailer because I’m paying for his talent, not the price. I’ll be forever grateful that he gave me my smile back.

Thank you very much, Professor!

I was so unhappy with my profile, my bumpy nose, and my round chin.
I talked to my husband about getting my face done, and believe me, my husband is no fan of cosmetic surgery.

The most important thing to him was that I maintain my natural appearance. He would only agree to the procedure on the condition that I find the most skilled and best surgeon for it.

After an extensive search, I decided to schedule an appointment with Professor Sailer. I was very impressed by what I had read about him. In the meantime, my husband had also started his own search independently of me and discovered that Professor Sailer is one of the world’s most renowned and experienced experts in the field of oral and maxillofacial surgery. He therefore agreed to a joint appointment with him.

My first visit to the Sailer Clinic was an impressive experience. If you’re planning an appointment with Professor Sailer, you should set aside plenty of time. Where else in our stressful daily lives can you find a doctor who takes so much time for his patients? At the Sailer Clinic, everyone strives to address the patients’ needs, and they serve the best cappuccino in town. Our first consultation lasted two hours. Professor Sailer, Dr. Sailer, and the entire team are exceptional individuals. Prof. Sailer showed me the ideal solution for improving the structure of my face. I particularly liked the idea of correcting my chin using my own bone instead of an implant.

I thought I was the patient, but when we met Prof. Sailer, he also identified the cause of my husband’s sleep apnea syndrome and showed him the best possible treatment for this condition, which my husband had been struggling with for years. He had already seen many doctors about it—unfortunately, without success. It’s incredible how Professor Sailer and Dr. Sailer care for their patients.

Before the surgery, I had several appointments at the clinic, and they always took the time to listen to my questions and concerns.

Finally, full of trust and confidence, I underwent the surgery, certain that Prof. Sailer would not disappoint me—I am overjoyed with my new face! I have a charming, delicately shaped nose that looks beautiful and natural. My chin was corrected to the exact right position, bringing it forward slightly, and at the same time shaped to be a bit more pointed—exactly as I’d hoped. My face is now well-proportioned and balanced, and I’m developing a new sense of self-worth. —Finally, my face looks as pretty as I’ve always dreamed it would my whole life. I’m so grateful to Professor Sailer and highly recommend him!

Here, you’re in the best hands, and the best results are guaranteed.

And the best part—my husband has fallen in love with me all over again, thanks to my cute new face. ☺

The postoperative care was also better than one would expect. It doesn’t feel like a hospital—more like a 5-star hotel—and that really helps take your mind off the unpleasant postoperative side effects. Prof. Sailer and Dr. Sailer are available to their patients 24 hours a day, 7 days a week.

From Germany

After a long and difficult journey, several cosmetic procedures that never left me satisfied, constantly hiding whenever someone wanted to take a side-view photo of me, and various obstacles that had been placed in my path throughout my life due to my malocclusion, I decided in mid-December 2015 to schedule a consultation with Prof. Dr. Sailer.

I always knew that something about my face wasn’t right—or hadn’t developed normally—but not even a doctor could tell me exactly what it was during various previous consultations. Supposedly it was my nose, then my cheeks, then my teeth. No one had a solution or a suggestion on how to go about helping me.

While searching for information on jaw misalignment, I stumbled upon Prof. Dr. Sailer’s website by chance. I read the many positive reviews, and the photos of patients featured there piqued my curiosity about the clinic, the doctor in question, and his team. I sent a non-binding request for a consultation via the contact form, and a day later, Dr. Sailer called me personally to schedule an appointment. So, shortly thereafter, I set off from Germany to Zurich, carrying a fair amount of nervousness but also anticipation in my carry-on luggage. After all, this issue has been on my mind my whole life. Whether back in school or during my college years, I’ve simply always felt uncomfortable.

My first impression of the clinic was great! It’s a warm, cozy practice with a very stylish interior. Everyone on the team was very welcoming and attentive from the very first moment. They explained the surgical options to me in detail. After just this first one-hour appointment, I was already certain that I wanted Prof. Dr. Sailer to perform my surgery. Nevertheless, according to the professor and Dr. Sailer, I should take some time to think it all through carefully—after all, this isn’t a minor procedure, and the financial burden is no small matter either.

After another consultation, during which my questions were answered and Dr. Sailer showed me photos of former patients with similar misalignments, the surgery date was quickly set. I was simply determined and didn’t want to wait any longer, because I was certain this surgery would make a huge difference for me. This was exactly the kind of doctor I’d been looking for over the past few years—one who knows what needs to be done, understands where the problem lies, comes across as trustworthy, and isn’t just trying to sell me something.

So I had surgery about 3 1/2 months after our first meeting. I arrived at the hospital in the morning on the day of the surgery and was incredibly nervous. The professor welcomed me personally, took me to my room, and immediately put my mind at ease. Since Dr. Sailer is generally a very kind and warm person, his demeanor is naturally contagious, and you feel at ease. I trusted him completely at all times. You can tell right away that he loves his job and is fully committed to it. So I got changed, walked into the operating room on my own—or rather, into the room where I received the anesthesia, which, by the way, I tolerated very well—and, to be honest, that’s about all I can remember. I drifted off to sleep, and when I woke up, there was always someone with me; they provided me with drinks and medication. I wasn’t in any pain at that point, and I slept soundly through the night as well.

The next day, however, the swelling set in. But even that was manageable, and contrary to my expectations, I didn’t end up looking like a pumpkin. Of course, the scar in my mouth and the swelling were uncomfortable—it twinged and tugged from time to time—but it was absolutely bearable. Plus, I was given pain medication and everything else I asked for. Since I was feeling so well—I was already walking around the hospital on the second day, chatting with the nurses, taking a shower, and even stepping outside briefly—there was no reason not to leave the hospital after the third night.

That morning, I had one last conversation with the professor—who, by the way, had visited me at least once every day during my stay—and so my mom and I set off from Zurich to Innsbruck, to her home. I figured it would be better to get through the initial swelling from a safe distance—after all, there’s no need to worry anyone at home unnecessarily.

Unfortunately, however, my condition got progressively worse in Austria. I was in severe pain, had recurring nosebleeds at night, circulation problems, and difficulty breathing because my nose was completely blocked. My entire jaw just hurt incredibly.

Dr. Sailer had given me his personal number earlier, so I called him on the second day after I was discharged and told him about my pain. Just hearing his voice put my mind at ease. He explained that it couldn’t be anything serious, told me what to do, and immediately sent a prescription for stronger pain medication to the pharmacy, which my mom was able to pick up just 15 minutes after the call. Fortunately, the medication worked quickly, though I have to say that the next two days were still very painful and exhausting. Dr. Sailer also called me the next day and personally checked in on how I was doing. He really went out of his way to help. After a total of about four painful days, things started to improve day by day. The swelling went down more and more each day, and the contours became increasingly visible.

Right now, exactly four weeks after the surgery, I could cry every time I look in the mirror. I’m so happy! I’m so glad I decided to take this step, and I can feel my self-confidence growing. This surgery really isn’t a minor procedure—as I mentioned earlier—and you should be aware that you’ll be limited for the first few weeks: you won’t be able to chew, and in the worst-case scenario, half your face will be numb, which makes even drinking—or bringing a glass to your lips—difficult. But it’s worth it. And that’s exactly what I thought about every day: It’ll be worth it. For this result, the pain and temporary limitations were simply worth it.

Prof. Dr. Sailer’s work is simply incredible; even today, I still can’t believe what he’s done for my face. On top of that, he and the entire team are so kind and approachable. Dr. Sailer has also gone above and beyond—she held my hand while the stitches were being removed, assured me I could call at any time, cheered me up when I was experiencing pain, and answered every question in detail both before and after the surgery. I felt well taken care of the entire time, whether at the clinic or at home. I’m looking forward to the coming weeks and to the final result, even though it already looks great today. The most important thing for me: I feel beautiful and truly comfortable in my own skin—for the first time in my life!